Handling of Personal Information

This Privacy Policy was originally written in Japanese and has been translated into English. The Japanese version represents the true Privacy Policy and the translations is for reference purposes only. Where there are inconsistencies between the versions, the Japanese shall take precedence.

Purpose of Using Personal Information
viviON, inc. (hereinafter called “Our Company”) will properly handle the personal information entrusted to us in accordance with Our Company's privacy policy. Our Company may use the personal information acquired such as names, addresses, telephone numbers, e-mail addresses, dates of birth, credit and card numbers for the purposes described below.
  1. To settle payments and for the delivery of goods
  2. To send direct mails for information on Our Company's products, services, and promotions
  3. To deliver prizes to contest winners
  4. To conduct demand research and service development for Our Company's products
  5. To conduct recruitment activities
Disclosure and Provision of Personal Information to Third Parties
We will not disclose or provide to any third party any personal information of our customers that is recorded and stored in the course of using services of Our Company, except in the cases stated below.
  1. When prior consent for disclosure is given by the customer
  2. When outsourcing the work required to provide Our Company’s services
  3. When outsourcing the work related to the management and operation of Our Company’s services
  4. When disclosing the customer's name, credit card number and such to financial institutions for the purpose of payment for goods and/or services ordered by the customer
  5. When providing information to a successor in the event of a business succession due to a merger, corporate separation, business transfer, or other such event
  6. When disclosure is urgently required to protect human life or human rights
  7. When cooperating with requests made by judicial institutions, the police, or other public bodies in accordance with laws and regulations
  8. When disclosure is required by law
Management of Personal Information
Our Company will take preventive measures against leakage, loss, or damage of personal information, and will promptly implement corrective measures in the event of an accident or other incident. Our Company has established the specific rules regarding the appropriate handling and operation of personal information, will appoint a person responsible for the management of such information and thoroughly educate directors and staff.
  1. In the course of using Our Company’s services, Our Company will manage the personal information of our customers that is recorded and stored in an appropriate manner to prevent accidents such as loss, theft, falsification, and leakage. We will also comply with all applicable laws and regulations regarding the protection of personal information.
  2. If Our Company recognizes any violation of the terms of use of Our Company’s services or any obstacle to the operation of services of Our Company or other administrative and operational needs in services of Our Company, please note that Our Company may delete the personal information of our customer(s) without providing prior notice or obtaining the consent of our customer(s).
Voluntary Nature and Consequences of Providing Personal Information
The provision of personal information to Our Company by customers is voluntary. However, please note that failure to provide personal information may result in the situations described below.
  1. The inability of users to use services of Our Company (membership registration, purchase of goods)
  2. The inability of Our Company to accept or respond to inquiries from customers
  3. The sending of certain personal information such as names (sensitive information such as credit card numbers will never be sent) to wrong persons, due to the information registered with Our Company being out of date,
  4. The inability of Our Company to fairly judge job applications
Regarding Cookies
Our Company may collect information from users to services of Our Company, such as overall trends and patterns of viewing behavior on this site, which is contained in cookies. Our Company may use the information collected to analyze access trends and provide better customer service. If our customers do not wish personal information to be collected, it is possible to set the Internet browsing software (browser) to refuse cookies. However, in order to use the features of services of Our Company, it is necessary for users to accept cookies.
Request regarding Personal Information
Our Company will respond to requests from the individual regarding personal information acquired as set forth below within a reasonable period of time and to a reasonable extent after confirming the identity of the requesting individual, if necessary, in accordance with the provisions of the law. When requesting disclosure of personal information, please fill out the required information on the "Personal Information Disclosure Request Form" below and send it to us by facsimile. However, please note that we may not be able to respond to your request as requested if there is a significant hindrance to our regular business operations, if there is a risk of violating laws and regulations, or if there is a risk of interfering with the security management of personal information.
  1. Disclosure of the personal information acquired or, if provided to a third party, a record of the provision of such information to the third party
  2. Correction, addition or removal of the personal information acquired
  3. Suspension of use or deletion of the personal information acquired, or if provided to a third party, suspension of provision of such information to the third party
  4. Details of security control measures taken to acquire personal information
Contact for Personal Information
We will accept and respond to "6. Requests regarding Personal Information" and complaints and consultations regarding the handling of personal information via the contact information below.

【Contact Information】
TEL: 03-5577-5201
FAX: 03-5829-4614
E-Mail: privacy vivion.jp

Our Company Information
Information about our company, responsible for the handling personal information, is as below.

300 Kanda Neribei-cho, Chiyoda-ku, Tokyo 101-0022
viviON, inc.
President Kosaku Akashi

Enacted: October 1, 2021
Revised: March 31, 2022